You
To: Maya Chen
Cc:yourteam+k7q2m8xd@in.decize.appyour Decize address
Agreed. From Nov 1 we outsource customer support to Northfield. Maya owns the switch.
The decision log for teams of 10–150 Didn’t we
try this
last year?
Cc Decize on the email where you make the call. It logs what you decided, asks the owner how it went about two weeks after it’s due, and answers when you ask again, right in the thread.
Free for 10 decisions a month · unlimited people · no card
Customer support: outsourcing
Decize
To: You · Cc: Maya Chen
Logged: Outsource customer support
- Owner
- Maya Chen
- Due
- Nov 1
You decided it.
Now it’s in a thread somewhere.
The call lands in message 9 of 23. Nobody writes it down, and months later you pay for the same decision twice.
Re: Customer support: outsourcing23 messages
Without Decize- 8 earlier messages
OK, let’s go with Northfield from Nov 1. Maya, can you own the switch?
Decided here. Never written down.
- 11 more messages
Wait, who owns this?
Why did we do it this way?
Did that actually work?
How it works
We know you’re busy.
So Decize runs on the email you already send: one Cc when you decide, two taps when it asks how it went. Everything else happens on its own.
- Your part · 1 Cc
You Cc one address.
Add your Decize address to the email where you make the call. No form, no tags.
- Automatic
It writes the record.
Decize drafts the title and summary, plus any owner or due date you mention, and saves it straight away.
- Your team’s part · 2 taps
It asks how it went.
About two weeks after it’s due, the owner (or you, if there isn’t one) gets an email. Tap how it went, then Save. No login.
- Just ask
You get the answer.
Ask “didn’t we try this?” with Decize on Cc. It answers you with what you decided, how it went, and the lesson.
Your team’s part: 1 Cc + 2 taps. Everything else: Decize.
Unlike tools you have to remember to open: nothing to install, no form when you decide, no login when it asks.
See each stepNext time, just ask.
Pick your line of work. Ask with Decize on the thread, and it answers you, even with clients or suppliers on it.
You, project architect · Cc: Decize
Didn’t we approve this substitute last time?
You agree substitutions and client changes with contractors by email.
Decize
Re: Storefront substitution
To: You
Yes — your team already decided this
On Mar 4 your team decided to approve the window substitute. It was marked Went well. The lesson recorded then: ask for test data with every substitute.
What’s on record
Approve the window substituteDecided Mar 4 · outcome: Went well
You, purchasing lead · Cc: Decize
Didn’t we drop this supplier once already?
You settle supplier swaps, surcharges and customer exceptions with vendors and buyers.
Decize
Re: Resin supplier
To: You
Yes — your team already decided this
On Jun 9 your team decided to drop the backup resin supplier. It was marked Mixed. The lesson recorded then: line up a second source before dropping one.
What’s on record
Drop the backup resin supplierDecided Jun 9 · outcome: Mixed
You, engagement partner · Cc: Decize
Didn’t we discount them last year?
You agree scope changes and pricing with client sponsors by email.
Decize
Re: Renewal pricing
To: You
Yes — your team already decided this
On Nov 3 your team decided to discount the client’s renewal. It was marked Regret. The lesson recorded then: tie every discount to a longer term.
What’s on record
Discount the client’s renewalDecided Nov 3 · outcome: Regret
You, development director · Cc: Decize
Didn’t we try a spring gala already?
You make program and funder calls by email with your board.
Decize
Re: Spring fundraiser
To: You
Yes — your team already decided this
On Apr 18 your team decided to hold a spring donor gala. It was marked Didn’t matter. The lesson recorded then: put gala effort into direct donor asks.
What’s on record
Hold a spring donor galaDecided Apr 18 · outcome: Didn’t matter
You, dispatch lead · Cc: Decize
Didn’t we ban this carrier already?
You ban carriers after a claims thread and set shipper terms by email.
Decize
Re: Carrier status
To: You
Yes — your team already decided this
On Aug 22 your team decided to ban the late‑pickup carrier. It was marked Went well. The lesson recorded then: log the claim number with every ban.
What’s on record
Ban the late‑pickup carrierDecided Aug 22 · outcome: Went well
Illustrative examples.
Reports
See which calls work, and why the rest didn’t.
Every outcome your team records adds up. Decize states what stands out in plain numbers, by goal, door type, effort, impact and confidence. Never by person.
- Dashboard, Analytics and its PDF. For owners and managers, on every plan.
- A Monday email to owners and managers that names what went well and what you regretted. Team and up.
- Nothing read into thin data. Rates appear once 5 decisions in a group have an outcome.
What works
All time · 42 outcomes
- One-way decisions went well 4 of 12 times, against 24 of 38 overall.
- Decisions estimated as low-effort went well 11 of 13 times, against 24 of 38 overall.
By door type
Overall24 of 38 went well
One-way4 of 12 went well
Two-way20 of 26 went well
Why decisions missed
Most misses: an assumption was wrong — 8 of the 11 misses with a reason.
Needs you now
Dashboard
- Raise prices for new clientsOverdue (3d)
- Move payroll to a new providerNo owner
- Outsource customer supportAwaiting outcome
Your data
Answers you can check.
Each one links to the page that backs it.
- 5 companies handle your decision content
- 0 ad trackers
- US where your log is stored
What do we use?
Five companies handle your decision content. They are Supabase, Vercel, Google Gemini, Anthropic as a backup, and Resend.
Your payment processor never sees your decisions.
Where is it stored?
Your log is stored in the US: AWS, N. Virginia.
Encrypted at rest (AES-256) by Supabase.
Do we sell or share it?
Never sold. Never used for ads.
Five companies handle it to run Decize. We don’t train AI models on your decisions.
Is it mixed with other customers?
No. Your workspace is walled off.
Replies go only to your teammates.
Who on your team sees it?
Everyone on your team sees every decision.
So keep HR and pay out.
What does Decize read?
No inbox access. Only mail sent or Cc’d to it.
Only verified teammates can log decisions by email.
Can you leave?
Owners can delete the whole workspace, anytime.
Export to CSV on paid plans.
In beta. No SOC 2 audit yet.
What we do and don’t doFull provider listBuilt and run by Samir MaikapAsk us directly
You pay for decisions, not seats.
Bring your whole team. Every plan has unlimited people.
Founding offer. Create your workspace by Dec 31, 2026 and get Business free for your first 3 months. No card.
Common questions
What is a decision log?
A decision log is a running record of the calls a team has made: what was decided, when, by whom, why that option won, and what was expected to happen. A useful one is revisited when the result is known, so it records the outcome and the lesson, not just the choice.
What is Decize?
Decize is a decision log for teams that decide over email. Cc it on the thread where you make a call and it records what you decided and who owns it, asks the owner how it turned out a couple of weeks after it’s due, and answers the next time you ask.
Do I need to install anything?
No. Anyone on your roster can Cc or forward an email to your workspace’s Decize address.
What if my email is just discussion?
No record is made and Decize doesn’t reply. The email stays with its thread as context.
What if the thread keeps going?
If someone on your roster replies with Decize still on Cc and changes the call, such as a new date, a reversal or “done”, Decize updates that same record. A reply from a client or supplier changes nothing.
Where is my decision log stored?
In the US: AWS, N. Virginia, encrypted at rest by our database provider, Supabase. The app runs on Vercel, email delivery goes through Resend, and the AI that reads what reaches Decize, including emails that decide nothing, is Google Gemini, with Anthropic as a backup. We don’t train AI models on your decisions.
What if clients or suppliers are on the thread?
Decize replies only to you, never to them. But what reaches Decize is saved with the thread: the emails your team sends, including anything of theirs quoted in them. The AI that drafts your record reads it, and everyone on your team can see it. Their addresses on the To and Cc lines are kept with each email too. If one of them replies to all, Decize refuses that email, but its sender and subject line are recorded and listed in your workspace owner’s daily capture email. So leave Decize off threads you wouldn’t share with your whole team.
What happens when we hit our monthly limit?
New captures are refused until the 1st, or until you move up a plan. Nothing you’ve already recorded is touched.
Product facts reviewed September 26, 2026 · How metrics are calculated · Our own decision ledger
Start with your next email.
Cc Decize on the next call you make.
Next year, ask it how that went.
Free for 10 decisions a month · no card